Links:
NAPR/NALTO School of Healthcare Recruitment - (Click to view PDF)
101 - Wednesday
201 - Saturday
NAPR/NALTO 2007 Annual Convention
Tuesday
Wednesday
Thursday
Friday
NATIONAL ASSOCIATION OF PHYSICIAN RECRUITERS
and
NATIONAL ASSOCIATION OF LOCUM TENENS ORGANIZATIONS
2007 ANNUAL CONVENTION
BUENA VISTA PALACE, ORLANDO, FLORIDA
MAY 2-5, 2007
PRELIMINARY PROGRAM OUTLINE
Discover the Magic in Recruiting
As of 02/09/07
The Program
| TUESDAY, MAY 1, 2007 |
| 2:00 p.m. - 5:00 p.m. |
NAPR Board of Director's Meeting |
| |
| WEDNESDAY, MAY 2, 2007 |
| 8:00 a.m. - 7:00 p.m. |
Registration Open |
| 8:30 a.m. - 10:30 a.m. |
101 Beginning Recruitment Session #1
Cold Calling, Pre-Qualifying and Behavioral-Based Interviewing
SPEAKERS:
Craig Fowler
Pinnacle Health Group
Atlanta, GA
Pat Doyle-Grace
Cejka Search
St. Louis, MO
Maranda Judd
Carolinas Healthcare System
Charlotte, NC
In this highly interactive session, attendees will learn a variety of techniques and practical applications to source and qualify prospects, including behavioral-based interviewing techniques to determine a prospect’s likelihood to make a move.
|
| 9:00 a.m. - 3:00 p.m. |
NAPR Board of Director's Meeting |
| 10:30 a.m. - 10:45 a.m. |
Refreshment Break |
| 10:45 a.m. - 12:00 p.m. |
101 Beginning Recruitment Session #2
Selling or Consulting? The Recruiters Dilemma
SPEAKERS:
Martin Osinski
American Medical Consultants, Inc.
Miami, FL
Medin Powell
Memorial Hospital at Gulfport
Gulfport, MS
Is recruiting selling or consulting or is it a combination of both? If it is selling, what are you selling and to whom? Are you selling the position or are you selling the candidate and where does selling yourself fit into all of this? If it is consulting, the same questions apply. Trying to move the process forward by asking the right questions to both candidates and the hiring party, pushing the right buttons and knowing when to quit are some of the key points to be discussed in this interactive session
|
| 12:00 p.m. - 1:00 p.m. |
Lunch Provided |
| 1:00 p.m. - 3:00 p.m. |
101 Beginning Recruitment
Session #3
Overcoming Objections
Moderators:
Sherri Carlton
Delta Locum Tenens
Dallas, TX
Korey Lynn
Delta Physician Placement
Dallas, TX
Shar Grigsby
Trinity Health
Minot, ND
This will be an interactive session allowing audience and instructor input on how to handle common objections. Attendees will take away practical knowledge to put to use when back in the office and on the phones.
|
| 3:00 p.m. - 5:00 p.m. |
NALTO Board of Director's Meeting |
| 3:30 p.m. - 5:30 p.m. |
101 Beginning Recruitment
Session #4
Closing Bringing It All Together
Moderator:
Rich Cornell
Integro Medical Services, LLC
St. Louis, MO
Panel: Craig Fowler Pinnacle Health Group
Atlanta, GA; Pat Doyle-Grace, Cejka Search, St. Louis, MO; Martin Osinski, American Medical Consultants, Inc., Miami, FL; Medin Powell, Memorial Hospital at Gulfport, Gulfport, MS;Sherri Carlton, Delta Locum Tenens, Dallas, TX; Korey Lynn, Delta Physician Placement, Dallas, TX; Shar Grigsby, Trinity Health, Minot, ND
Tying in the objectives from the three previous NAPR/NALTO School of Healthcare Recruitment sessions, this session will bring it all together so attendees will have a basic understanding of the closing sequence from the first conversation with a candidate to the last (post-interview/ offer) conversation. Instructors will provide attendees with the tools and telephone techniques necessary to enhance their closing skills by understanding the entire process.
|
| 5:30 p.m. |
Wrap Up/ Award of Certificates |
| 5:00 p.m. - 7:30 p.m. |
Exhibit Hall Open |
| 6:30 p.m. - 7:30 p.m. |
NAPR/NALTO Welcome Reception |
| |
| THURSDAY, MAY 3, 2007 |
| 7:30 a.m. - 4:30 p.m. |
Registration |
| 7:30 a.m. - 3:30 p.m. |
Exhibit Hall |
| 7:30 a.m. - 8:30 a.m. |
Continental Breakfast with Exhibitors |
| 8:00 p.m. - 8:30 p.m. |
NAPR Annual Business Meeting |
| 8:30 a.m. - 10:15 a.m. |
Opening General Session Keynote Speaker
Title: Physician Workforce: Is a Shortage Looming?
Speaker: Pamela Moore, PhD
Senior Editor
Physicians Practice
Denver, CO
If you feel like your job is getting harder, that's because it is. Come get the latest facts and figures on physician shortages. Plus, gather key insights into the mindset, emotional state, and financial pressures of the physicians you work with. We'll offer data you can use and anecdotes to empower you. Know your audience to succeed.
|
| 10:15 a.m. - 10:45 a.m. |
Refreshment Break with Vendors |
| 10:45 a.m. - 11:45 a.m. |
Concurrent Session
Title: Streamlining Expenses and Maximizing Profits
Speaker: Michael Levison
Levison Search Consultants
El Dorado, CA
Martin Osinski
American Medical Consultants, Inc.
Miami, FL
Chloe Skinner
MultiCare Provider Services
Tacoma, WA
In the competitive environment, your organization needs to be at the top of its game in order to succeed. How do you accomplish this and at the same time control costs in order to maximize profits? The panelists will examine these complex issues from three perspectives: contingency search firm, retained search firm, and an in- house recruitment department.
|
| 10:45 a.m. - 11:45 a.m. |
Concurrent Session
Title: Behavioral Based Interviewing
Speaker: Sandi Brewer
Carolinas Healthcare System
Charlotte, NC
Progressive employers have embraced the concept of behavioral-based interviewing, a candidate screening technique that helps interviewers determine which candidates can talk a good game and which can really deliver. Behavioral-based interviewing works on the premise that the most accurate predictor of future performance is past performance in a similar situation, and focuses on experiences, behaviors, attitudes, knowledge, skills and abilities. Through this session, recruiters will learn how to incorporate behavioral-based interviewing approaches with more traditional interviewing approaches to really gain insight about candidates to help employers make the right choice the first time. This technique can be used to refine your interviewing skills not only in recruiting physicians, but also in recruiting all employees.
|
| 10:45 a.m. - 1:00 p.m. |
NALTO Business Meeting & Luncheon
(NALTO Members Only)
Committee reports from Marketing, Membership, Arbitration , and Finance. Board member elections if needed. Finalization of NALTO Risk Management policies and discussion on JACHO. New business to be determined.
|
| 11:45 a.m. - 1:15 p.m. |
NAPR Awards Luncheon
|
| 1:15 p.m. - 2:15 p.m. |
Session
Title: High Performance Recruiting Systems
Speaker: Ryan Anholt
The Delta Companies
Irving, TX
Rich Cornell
PracticeMatch Integro
St. Louis, MO
Stating that you will increase revenue or placements by X amount are not enough. Improving revenue or increasing placements starts with a change in behavior. You must identify the behavior that has achieved your current results and determine what behavior will change to achieve the increased goals. The daily, weekly, and monthly activities are a direct reflection of behavior. Managing activity to establish key performance indicators (KPI) that produce results is the equation for increasing performance.
In this session, you will learn from two firms what activity generates KPI that produce placements and revenue. We will examine the behavior of top performers and what separates them from average performers. You will leave with benchmarks to evaluate your performance as compared to other recruiters and have a system to increase your performance.
|
| 1:15 p.m. - 3:00 p.m. |
Session
Title: NALTO Session- What’s in Your Contract?
Speaker: Panel of Experts
During the contracting process, negotiating language and terms is common. Many clients present their own contract terms for our approval. Are you confident that these changes are in the best interest of your company and our industry?
This session will present important information on key contracting issues. Topics will include Independent Contractor status, indemnification, non-compete and cancellation clauses. Real examples will be provided showing potential dangers as well as alternatives and solutions.
|
| 2:15 p.m. - 3:00 p.m. |
Session
Title: NAPR Town Hall Meeting: Issues of Importance to NAPR
Speaker: NAPR President Karen Zeller
Join the NAPR Board of Directors for a roundtable discussion of NAPR objectives and course of action for 2007 and beyond. This is your chance to directly influence and shape your association’s future direction sharing your thoughts and opinions with the board.
|
| 3:00 p.m. - 3:30 p.m. |
Refreshment Break with Exhibitors
|
| 3:30 p.m. - 5:00 p.m. |
Session
Title: Retaining Your Shining Stars
Speakers:
Tracy Black
Physician Retention Coordinator
CarolinasHealthcare System
Charlotte, NC
Ryan Tipton
Chief Talent Officer
The Delta Companies
Dallas, TX
Aaron Jordin
Director of Recruiting
CHG Healthcare Services
Salt Lake City, UT
Money talks, but employees still walk from jobs for many other reasons. With today’s candidate- driven climate and the ever- increasing costs to hire and develop employees, companies must make every effort to select, maximize, and retain good people. The key to retention is recognizing the factors that are most important to your employees.
Healthcare Staffing executives share what motivates employees to leave their current jobs or stay with their current employers. Whether your interest is in retaining contract employees or sales/recruiting representatives, you need to know the basic factors that contribute to overall satisfaction. Keep your top talent by learning strategies to fill the gap between what you provide and what your employees expect.
After all, at the end of the day you bet on people, not strategies to get things done.
|
| 3:30 p.m. - 5:00 p.m. |
Session
Title:Best Practices for Locum Tenens Organizations
Speaker: Panel of Experts
Recommendations and best practices for NALTO companies to consider regarding a variety of business issues that all locum tenens companies face. Topics such as: independent contractor vs. employee status, allied health professional, workers compensation, client reimbursement, malpractice insurance terminology. This valuable session will give newer members resources and tools to use.
|
| 6:30 p.m. - 9:00 p.m. |
Disney Theme Park Offsite Event
Sponsored by: PhysicianWork
|
| |
| FRIDAY, MAY 4, 2007 |
| 7:30 a.m. - 1:00 p.m. |
Exhibit Hall Open
|
| 7:30 a.m. - 4:30 p.m. |
Registration Open
|
| 7:30 a.m. - 8:30 a.m. |
Continental Breakfast with Exhibitors
|
| 8:30 a.m. - 10:00 a.m. |
General Session Keynote Speaker
Title: The Disney Approach to Customer Loyalty
Speaker: Disney Institute Facilitator
In this 90-Minute Presentation, a Disney facilitator will inspire you to create relationship magic with your customers. Through fascinating insights and insider information the facilitator will provide you with an engaging overview of the Disney Approach to Loyalty.
While listening to this entertaining presentation you will discover:
- The Walt Disney World model for generating loyal customers and employees
- How to create lifelong customer relationships
- How to apply Disney's principles of loyalty in your organization
|
| 10:00 a.m. - 10:30 a.m. |
Refreshment Break with Exhibitors
|
| 10:30 a.m. - 12:00 p.m. |
General Session
Title: The Disney Approach to Quality Service
Speaker: Disney Institute Facilitator
This lively 90-Minute Presentation will introduce you to the Disney model of quality service. Through fascinating insights and insider information, the facilitator will provide you with an engaging overview of their approach to quality service.
While listening to this entertaining presentation you will:
- Explore the Disney methods and strategies for delivering Quality Service
- Develop ideas for applying Disney principles to your organization
|
| 12:00 p.m. - 1:30 p.m. |
Box lunch with the Exhibitors
|
| 1:00 p.m. - 2:30 p.m. |
General Session
Title: How to Use Benchmarking Data for Placements (and How You Can Contribute Your Data)
Speaker: Representative from MGMA
Michael P. Broxterman
Chief Operating Officer
Pinnacle Health Group
Martin Osinski
American Medical Consultants, Inc.
Miami, FL
Join an expert panel from the Medical Group Management Association (MGMA) and the National Association of Physician Recruiters for a discussion on the future growth of our industry using data.
You'll learn:
- How to use the Physician Placement Starting Salary Survey data report in your placements
- Why NAPR partnered with MGMA, the leading experts in data collection and cleansing
- Details on future plans and improvements for the survey report
- Interesting tidbits from the data
- How you can participate in this year's survey and receive the report
for free
|
| 2:30 p.m. - 2:45 p.m. |
Break
|
| 2:45 p.m. - 4:00 p.m. |
General Session
Title: Physician Sourcing- The New Magic Act!
Moderator:
Carol Sullivan
NAS Recruitment Communications
Speakers:
Richard Elliott
MMS
Jeff Sisk
PhysicianWork
Tino DeCarlo
Elsevier
Keith Locum
NEJM
Join Carol Sullivan, Executive Director of Healthcare, NAS Recruitment Communications, as she and a panel of experts from print, direct mail and internet advertising reveal the new tricks to put in your hat so you can more effectively pull-out today's A-level physician talent. Learn how to exchange outdated illusions for the latest in relationship building. If you're eager to increase your inflow of prime candidates, you'll want to be up close for this!
|
| 4:00 p.m. - 5:00 p.m. |
General Session
Title: Working Together: Fee-for-Service and In–House Recruiters- Can They Work Together?
Speakers:
Dana Butterfield
ASPR
Pamela Adams
Lehigh Valley and Health Network
Allentown, PA
Patrice Streicher
Fox Hill Associates
Milwaukee, WI
This panel represents a fee-for-service recruiter, an in-house recruiter from a large health care network and the executive director of the Association of Staff Physician Recruiters (a professional network of in-house physician recruiters) who will address the often-debated question - Is it possible to work together? These experts will share experiences, provide insight, answer questions and outline the framework for a successful fee-for-service and in-house recruiting partnership. Fee-for-service recruiters will learn how to best network with and gain business from their in-house counterparts, and in-house recruiters will learn how to make this business relationship work so that everyone wins.
|
| 5:00 p.m. - 5:15 p.m. |
Closing Remarks/Drawing
|
| 5:15 p.m. |
Convention Adjourns/Open Evening
|
| |
SATURDAY, MAY 5, 2007
School of Healthcare Recruitment 201 |
| 8:30 a.m. - 10:30 a.m. |
201 Advanced Recruitment Session #1
Sourcing Candidates From All Perspectives
Moderator: Craig Fowler
Pinnacle Health Group
Atlanta, GA
Speaker:
Brenda Lewis
B.E.L. & Associates, Inc.
Conneaut Lake, PA
(small firms/limited budget)
Tammy Jamison
Lehigh Valley Hospital
Allentown, PA
(facility based)
Brian Nichols
Pinnacle Health Group
Atlanta, GA
(Retained)
Tony Malan
MRA Physician Search
St. Louis, MO
(Contingency)
Lynn Hogan
Meridian Health
Neptune, NJ
(Contract managed)
Participants of this session will be able to interact with the speakers in a dynamic setting. The speakers for this session represent all of the major models of recruiting relevant to the NAPR/NALTO membership. Representatives for the Retained, Contingent, Facility- Based, Contract Management, and Limited Budget arenas will speak on how their niche approaches the sourcing of candidates.
|
| 10:30 a.m. - 10:45 a.m. |
Break
|
| 10:45 a.m. - 12:00 p.m. |
201 Advanced Recruitment Session #2
"Legal Updates for Physician Recruiters"
Speaker:
Robert Forman
Attorney
Henderson, Franklin, Starnes & Holt, P.A.
Do you know enough about the basics of a good physician employment agreement to help your physician candidates through the pitfalls in the hiring process without losing the candidate and/or alienating your hiring employer? And do you know how to ask the necessary, relevant interview questions for selecting good physicians without violating EEOC guidelines? These and more legal topics such as the effect of the updated Stark laws will be covered in this session, with time allowed for answering your specific questions.
|
| 12:00 p.m. - 1:00 p.m. |
Lunch Provided
|
| 1:00 p.m. - 2:30 p.m. |
201Advanced Recruitment Session #3
Physician Immigration Update 2007
Speaker: Greg Siskind, partner
Siskind, Susser & Bland
Immigration Attorneys
This program will provide an overview on the current rules for physician immigration, a discussion on how to analyze foreign physician candidates and job opportunities to see if they are matches, as well as a review of major changes anticipated from the 110th Congress.
Hear all the latest information on successfully working with physicians who have J-1 or H1-B visas. With the increasing shortage of American trained physicians, it s important to know when and how physician groups and hospitals can more easily hire these doctors with fewer, simpler steps.
|
| 2:30 p.m. - 2:45 p.m. |
Break
|
| 2:45 p.m. - 4:30 p.m. |
201 Advanced Recruitment Session #4
Eight (8) Principles of Relationship Building and Retention
SPEAKERS:
Moderator:
Sandi Brewer
Carolinas Healthcare System
Charlotte, NC
SPEAKERS:
Tracy Black
Carolinas Healthcare System
Charlotte, NC
Shannon McKay
Adkisson Consultants
Bloomington, IL
Michelle Houchin
Adkisson Consultants
Bloomington, IL
This session looks at retention and relationship building as it pertains to physician/hospital/ group and firm/hospital/ group relationships.
Discuss the eight principles which can make the difference in an excellent relationship or a short term relationship with physicians, clients, hospitals, clinics, or firms.
|
| 4:30 p.m. - 5:00 p.m. | Recap/ Wrap Up/ Award of Certificates |
(Back to top)
|